2-1-1 Help Line

Dial 2-1-1.

If you are currently in need of direct financial or emergency assistance, and you do not live in Lafayette County, please call the 211 Help Line. Dial 2-1-1 from your phone between 7am and 6pm, 6 days a week (every day but Sunday), for information on health and human services available throughout the state of Mississippi. You can also find help at your county's local United Way.

Help is just a phone call away.

United Way • AIRS

2-1-1 is an easy to remember phone number that connects individuals with resources in their community.
With hundreds of non-profit organizations in Mississippi plus scores of government agencies, finding help can be confusing and intimidating. The 2-1-1 Mississippi center is staffed by trained specialists who quickly assess the callers’ needs and refer them to the help they seek. It’s accessible to everyone anonymously at no cost and even has multilingual capabilities.

2-1-1 enables all Mississippians to get help.
Since its start in 2006, 2-1-1 Mississippi has referred more than 175,000 callers to the help they were seeking. 2-1-1 Mississippi offers information on a broad range of services, including rent assistance, utility payment assistance, food banks, affordable housing, homeless shelters, health resources, childcare, after-school programs, elderly care, free tax preparation services, financial literacy, and job training programs.

2-1-1 enhances public safety and crisis recovery efforts.
In the wake of the Hurricane Gustav in 2008, more than 11,800 Mississippi, Louisiana, and Alabama residents called 2-1-1 Mississippi with a multitude of needs, including shelter, transportation, medical, food and water, construction materials, mental health, and questions about the availability of and application process for federal, state, and nonprofit assistance. 9-1-1 referred non-emergency calls to 2-1-1, freeing up 9-1-1 operators for crisis situations.

2-1-1 serves as the communication hub for United Way’s Volunteer Income Tax Assistance (VITA) program.
Every year during tax season 2-1-1 Mississippi partners with United Way on its free income tax service. Call specialists schedule appointments, screen for Earned Income Tax Credit (EITC) eligibility, and provide interested callers with other information such as locations and hours of operation.

Dial 2-1-1 for assistance with health and human services throughout Mississippi or visit their website at http://211ms.com.

Other uses for 2-1-1:

  • Emergency food and clothing
  • Utility and rent assistance
  • Shelter/housing
  • Health and dental care
  • Youth services
  • Support groups, counseling
  • Job services
  • Volunteer opportunities
  • Ways to donate and much more...